Legal Document

Cancellation Policy

Last updated: August 30, 2026 · Slacia Private Limited

This Cancellation Policy explains how you can cancel services, subscriptions, or engagements with Slacia Private Limited.

1. Service Engagements

Project-Based Services

  • Cancellation requests must be submitted in writing to support@slacia.com.
  • Cancellation before project start: Full refund minus processing fees (see Refund Policy).
  • Cancellation during project: You are liable for all work completed up to the cancellation date.
  • A 30-day written notice is required for ongoing retainer agreements.

2. SaaS & Subscription Services

  • Subscriptions can be cancelled anytime from your account dashboard or by emailing support.
  • Cancellation takes effect at the end of the current billing period.
  • You retain access to paid features until the end of the billing cycle.
  • No partial refunds for unused time within a billing period after the 7-day initial grace period.
  • Data export is available for 30 days after cancellation. After this period, data may be permanently deleted.

3. Auto-Renewal

Subscription services auto-renew unless cancelled before the renewal date. You will receive email notification before each renewal. To avoid charges, cancel at least 24 hours before the renewal date.

4. How to Cancel

  1. Online: Log into your account and navigate to Subscription/Billing settings.
  2. Email: Send cancellation request to support@slacia.com with your account details.
  3. Phone: Call +91-7770059474 during business hours.

5. Effect of Cancellation

  • All pending invoices become immediately due upon cancellation.
  • Delivered work products remain your property as per the service agreement.
  • We may retain anonymized data for analytics and legal compliance.
  • Reactivation of cancelled accounts may be subject to new pricing.

6. Cancellation by Slacia

We reserve the right to cancel or suspend services if you violate our Terms & Conditions, fail to make payments, or engage in fraudulent activity. In such cases, refunds are at our sole discretion.

7. Contact

Questions about cancellation? Reach us at support@slacia.com.