Privacy Policy

This Privacy Policy describes how Slacia Private Limited ("Slacia," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at slacia.com or use our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, phone number, and company name
• Billing and payment information (processed securely via third-party payment gateways)
• Communication preferences and correspondence
• IP address, browser type, and device information

Automatically Collected Information

When you visit our website, we automatically collect certain information including cookies, log data, usage patterns, and referring URLs. See our Cookie Policy for details.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you about services, updates, and promotions
• To comply with legal obligations and prevent fraud
• To analyze usage and improve user experience

3. Information Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Razorpay, Cashfree, Stripe, and others) for transaction processing
• Service providers who assist in our operations
• Law enforcement when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7. International Data Transfers

As a global company, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws including GDPR.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

10. Contact Us

For privacy-related inquiries, contact us at legal@slacia.com or write to us at T 21/4, Software IT Park, Chikalthana, Chhatrapati Sambhajinagar (Aurangabad), Maharashtra, India.