Payment Terms

These Payment Terms govern all financial transactions between you and Slacia Private Limited ("Slacia"). By making a payment, you agree to these terms.

1. Accepted Payment Methods

We accept payments through the following secure channels:

• Domestic (India): Credit/Debit Cards, Net Banking, UPI, Wallets via Razorpay and Cashfree
• International: Visa, Mastercard, American Express via Stripe and other international payment processors
• Bank Transfer: NEFT/RTGS/IMPS for Indian clients; SWIFT/Wire Transfer for international clients
• Invoicing: Net-15 or Net-30 terms for approved enterprise clients

2. Pricing & Currency

• All prices are quoted exclusive of applicable taxes unless stated otherwise.
• GST (18%) applies to Indian clients as per government regulations.
• International clients may be billed in USD, EUR, or INR as agreed.
• Prices are subject to change with 30 days notice for subscription services.

3. Billing Cycles

• One-time projects: Typically 50% advance, 50% on completion unless otherwise agreed.
• Monthly retainers: Billed on the 1st of each month, due within 7 days.
• SaaS subscriptions: Billed monthly or annually on the subscription start date.

4. Payment Security

All online payments are processed through PCI-DSS compliant payment gateways. We do not store credit card numbers or sensitive payment data on our servers. Transactions are encrypted using SSL/TLS technology.

5. Failed Payments

• Failed subscription payments will be retried up to 3 times over 7 days.
• Service access may be suspended after 3 failed attempts.
• A late fee of 1.5% per month may apply to overdue invoices.

6. Invoices & Receipts

Invoices are sent to the registered email address upon payment or as per the billing cycle. GST-compliant tax invoices are provided for all Indian transactions. Download receipts from your account dashboard.

7. Refunds

Refund eligibility and process are detailed in our Refund Policy. Payment gateway processing fees are non-refundable.

8. Disputes & Chargebacks

We encourage clients to contact us before initiating chargebacks. Filing a chargeback without first attempting resolution may result in account suspension. Contact support@slacia.com for billing disputes.

9. Company Details for Payments

• Legal Name: Slacia Private Limited
• CIN: U62010MH2025PTC447635
• GSTIN: XXXXXXXXXXXXXXX
• Registered Address: T 21/4, Software IT Park, Chikalthana, Chhatrapati Sambhajinagar (Aurangabad), Maharashtra, India

10. Contact

Billing inquiries: support@slacia.com
Phone: +91-7770059474